pori9 Terms and Conditions

General

These terms and conditions form a legal agreement between the pori9 platform ("Platform", "Site", "we") and its users ("you", "player"). By visiting the pori9 website, creating an account, or using any of our services, you give your full consent to these terms and conditions.

pori9 is an online gaming and betting platform operated for players in Bangladesh. The platform offers casino games, slots, sports betting, bingo, and many other entertainment gaming options. The following terms and conditions apply strictly to the use of our services.

1.1 Application of Terms

These terms and conditions apply to all services, promotions, bonuses, and benefits provided through our platform. In addition, certain specific services may have separate terms and conditions, which will be noted alongside those services.

1.2 Changes to Terms

pori9 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect from the moment they are published on the site. Continuing to use the service after any changes means you have accepted the new terms and conditions.

Account Registration and Management

To enjoy all services on pori9, you will need to create a personal account. All information provided at the time of account registration must be accurate, complete, and up to date.

2.1 Information Required at Registration

• Full legal name (must match your national ID card)
• Active email address
• Mobile number (Bangladeshi)
• Date of birth (for age verification)
• A strong password

2.2 One Account Policy

Each person may hold only one account. Creating multiple accounts under the same person's name, multiple accounts from the same IP address, or multiple accounts from the same device is strictly prohibited. In the event of a violation of this rule, all accounts will be closed immediately and deposited funds may be forfeited.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. Allowing anyone else to use your account or sharing login details with any third party is strictly prohibited. If you notice any suspicious activity on your account, notify our support team immediately.

2.4 Identity Verification

pori9 reserves the right to verify the identity of an account holder at any time. A copy of a national ID card, passport, or driving licence may be requested for verification. Withdrawals may be put on hold until verification is complete.

Age Limit and Eligibility

3.1 Age Requirement

To register and use the gaming features on the pori9 platform, you must be 21 years of age or older. By registering, you confirm that you meet this age requirement. We may request documents to verify your age at any time.

3.2 Geographic Eligibility

pori9 services are provided for players located in Bangladesh. Access from certain countries or regions may be restricted. You confirm that you are not located in any region where online gaming is legally prohibited.

Deposits and Withdrawals

pori9 supports transactions via popular mobile banking and bank transfer methods in Bangladesh. All transactions are secured by SSL encryption.

4.1 Deposit Terms

• The owner of the depositing account and the registered payment account must be the same person.
• Deposits from mobile banking accounts registered in a third party's name are not accepted.
• Transactions using cryptocurrency or any other digital token are not accepted.
• After a deposit is successful, it is generally credited to the account instantly.

4.2 Withdrawal Terms

• Withdrawal requests may only be made from verified accounts.
• Withdrawals will be returned to the same payment method used for the deposit.
• If wagering requirements related to a bonus on the account have not been met, the withdrawal may be temporarily put on hold.
• pori9 may request additional verification for suspicious transactions.

4.3 Currency

All transactions on pori9 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in other currencies are not currently supported.

Bonuses and Promotions

pori9 offers various types of bonuses and promotions for its players. Each bonus has specific terms and conditions that must be followed.

5.1 Welcome Bonus

5.2 General Bonus Terms

• Each bonus may be claimed once only.
• To convert bonus balance to cash, the specified wagering requirements must be met.
• Any attempt to claim bonus benefits through multiple accounts will result in all bonuses being cancelled.
• If a bonus is not used within the specified time limit after it is issued, it will expire.
• Separate terms and conditions apply to special bonuses under the VIP programme.

5.3 VIP Programme

The pori9 VIP programme has four tiers, determined based on player activity:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

VIP tier assignment and progression depend on a player's overall activity and contribution to the platform. pori9 reserves the right to change the terms of the VIP programme at any time.

Betting Rules

All betting activity on pori9 is governed by the following rules.

6.1 General Betting Rules

• Once a bet is placed, it cannot be cancelled or changed.
• pori9 reserves the right to correct any incorrect odds or potential winnings displayed due to a technical error.
• For any game, the result recorded on the pori9 server is final.
• pori9 is not responsible if an ongoing game is affected by an internet disconnection.

6.2 Maximum Bet Limits

pori9 reserves the right to set maximum bet amounts for various games and events. These limits will be shown next to each game or market. pori9 has the right to review bets of unusual amounts.

6.3 Fair Play

All games are conducted following fair play principles. Using software, bots, or automation tools to influence the outcome of any game is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited on the pori9 platform. Violations may result in account closure as well as legal action.

Account Closure and Suspension

8.1 Closure by pori9

pori9 may close or suspend an account without notice for the following reasons:

• Any violation of these terms and conditions
• Fraudulent or suspicious activity
• Failure to verify age or identity
• Attempts to access from restricted regions
• Long-term inactive accounts

8.2 Closed by the User

You may request to close your account at any time by contacting our support team. It is your responsibility to withdraw any outstanding balance before the account is closed.

8.3 Balance After Account Closure

If an account is closed due to a rule violation, earned bonuses and related winnings may be forfeited. However, actual deposited funds will be returned, unless those funds are connected to fraudulent or prohibited activity.

Privacy & Data Protection

pori9 gives the highest importance to the privacy of your personal information. Our full privacy policy can be found on the Privacy Policy page.

9.1 Data Collection & Use

• Personal information provided at the time of registration is used solely for the purpose of providing services.
• Your information is not sold or transferred to any third party.
• Information may be provided when required by legal obligation or at the request of a regulatory authority.

9.2 Cookies & Tracking

Our site uses cookies to improve the user experience. By using the site, you are consenting to our cookie policy.

9.3 SSL Security

All data transmission is protected by SSL (Secure Sockets Layer) encryption. Our payment system follows the highest security standards.

Responsible Gaming

pori9 is committed to responsible gaming. We believe that gaming is for entertainment only and should never be a means of negatively affecting your daily life.

10.1 Self-Control Tools

pori9 provides players with various tools to manage their own gaming activity:

• Ability to set deposit limits
• Ability to take a temporary break (Cool-off)
• Ability to request Self-exclusion
• Session time tracking

10.2 Minor Protection

pori9 is committed to protecting minors from gaming. If minors in your household use your device, it is recommended that you use parental control software.

Limitation of Liability

pori9 is not liable for the following:

• Service disruptions caused by internet connectivity or technical failures
• Issues caused by your own device or network
• Damages caused by the actions of third parties
• Service unavailability due to force majeure or unforeseen circumstances
• Losses caused by the user leaving their own login credentials unsecured

11.1 Service Availability

Although pori9 strives to ensure maximum uptime, the service may temporarily be unavailable due to maintenance, upgrades, or unforeseen technical issues. pori9 is not obligated to provide any compensation for such disruptions.

11.2 Dispute Resolution

In the event of any dispute, please contact our support team first. pori9's decision will be considered final. Server logs and game history will be used as evidence in any dispute.

Changes & Contact

12.1 Notice of Changes to Terms

If significant changes are made to these terms and conditions, you will be informed via your registered email address or through a notice on the site. Continued use of the service after the changes will be considered as your acceptance of the new terms.

12.2 Contact

If you have any questions or need clarification about these terms and conditions, please contact us:

12.3 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between pori9 and the user. Any prior verbal or written agreements are replaced by these terms and conditions.